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FAQs

How long does shipping usually take?

We provide fast international shipping:
• UK & Worldwide Delivery: 1-6
business days after dispatch
• Processing Time: Orders are usually processed within 1-2 busines days

What is your return policy?

Returns are accepted within 14 days of receiving your order, as long as items are:
Unopened
• Unused
• In original packaging
To start a return, please contact us at- Info@truewave.com

What payment methods do you accept?

We accept a wide range of secure payment options, including:
Visa / Mastercard / AMEX
• Apple Pay / Google Pay

What if I receive the wrong or a damaged item?

We apologise for any issues. Please email us with your order number and clear photos, and we'll resolve it promptly.

Our Story

It all started with three friends and a shared love for timeless design and quiet confidence. Inspired by how fashion is reshaping the world not through noise, but through elegance and intention we set out to create something that felt different.

Our pieces are born from the belief that less truly is more. Every silhouette, every stitch, every detail is made to elevate the everyday with simplicity, with soul, and with purpose.

This brand is our story, woven into fabric.
A celebration of style in its most thoughtful form.
And a reminder that true luxury speaks softly.